The staff is the highlight of this hotel... Polite, proactive, efficient... And all this without being intrusive in any way... Everyone is acting great, but some will be nominated as exceptional. The second highlight is the pool. Well maintained, generous size, beautiful surroundings, a piece of peace and nature in the bustling Chennai. The Club also deserves a high mention, the excellency being given, again, by the attentive staff... Ah, and the cleanliness is top-notch...!
Daniel
joulukuu 2024
Clean well-kept hotel, every nook and cornet, elegant simple and classy decor , garden and pool area. Very well trained staff, who uphold a great standard of service with a smile. Pleasant and well-mannered, attentive to our needs. For eg, enquiring if we would like tea, after arrival and showing us around the property. Special shout out to engaging Kaustuv and attentive Abhishek. I hope the camaraderie and good will among the service staff is encouraged. We were really happy to have stayed at the Trident and would do so again without fail. Glad to have experienced such a high quality of hotel service. Thank you all !
Sunil
tammikuu 2025
The hotel may not be the newest and most modern but it has a class and an ‘air’ of old style hotels with the protocols and aristocratic status.the staff was wonderful and exceptionally friendly.the pool area was an oasis with the yellow sun beds and umbrellas.free organic teas in the room.club rooms offer separate area for evening snacks and cocktails.club rooms include also complimentary mini bar and 4 pieces of laundry per day.the laundry is return in special basket and folded clothes in cartons!free transfer shuttle to airport with hotels own car.finally but most important we had a late flight and a late checkout at 7:30pm was offered to us!
Kalomoira
helmikuu 2025
I do not eat processed foods Lunch: I had a buffet lunch. I had three different vegetables, dal tadka, beans masala. Room: Nice room Staff: Excellent and helpful staff,
Vinod
helmikuu 2025
This is by far the most beautiful hotel I have ever stayed at and i really felt sad to leave! Ever aspect of it is exquisite. The staff is beyond wonderful, helping with absolutely everything and so amazingly kind and friendly. The atmosphere is so tranquil and elegant. Everything is bright and inviting. The gym and spa are wonderful, gardens and pool are gorgeous- really it is a paradise. The food is excellent, particularly the amazing breakfast. I cannot wait to return to this extraordinary hotel. Special thanks and love to Bala, Abhishek, Indadul, Laxmi, and Prince. Everyone working here is amazing and i felt as family with them. Much love to them all!
Tasha
helmikuu 2025
The hotel, the pool, the dinner was really good.We were leaving at 4.30am, missing breakfast, so I asked the chef if I could get a couple of apples for breakfast. Instead, he provided a packet with fruit, juice, and two sandwiches for us. Outstanding customer service.
Alan
joulukuu 2024
Nearby airport
Jayaraman
maaliskuu 2025
Satnam and Rupa in the dining room, helpful and cared for my well-being. Satnam responded to a passing comment I made on a juice my body needed and was outstanding in supporting me here. Club lounge, Chef, wow what incredible service and food and waiter attentive. Cleaning staff, opened the bedside drawer so i could see plug to charge my phone, noticing the small things to care for me. The Porters were incredibly supportive and attentive, enthusiastic in their role in a kind way and anticipated my needs by instructing the driver for me of my destination. The pool was fab.
Therese
maaliskuu 2024
The room is very clean and the hotel is beautiful. Very close to the airport. The staff is very professional and ready to help. I would like to particularly highlight the help I received from the two receptionists at the time of checkout, namely Rajiv and Abhishek, who kindly helped with solving the lock on my suitcase. They went out of their way to call the engineering department, to look at my suitcase, which I didn't manage to unlock. The engineer came quickly and within minutes the problem was resolved. The also have a very friendly and kind driver who picked me up from the airport. I would highly recommend this hotel and will be happy to stay there again in the future.
Gracija
marraskuu 2024
The Trident is probably the best in class when it comes to hospitality. The rooms are clean and spacious, the facilities are top notch, food is delicious, hygienic and fresh. But what takes the cake is the staff. We have never felt so warmly welcomed in any other hotel. Staff like Lokesh, Karthik (to name a few), were extremely helpful, accommodating and polite. Even the restaurant staff were extremely open to feedback and offered to compensate us in any way that would make our experience better. It's experiences like this that makes me want to choose Trident for my stay every time I come to this city.
Ayona
elokuu 2024